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What To Expect On Your First Visit

Many patients are apprehensive about their first physical therapy appointment, but we are here to make sure you are comfortable and your expectations are exceeded. We are always happy to answer any questions you may have at any time: insurance, scheduling, billing, treatment, progress, etc.

Your first visit will begin with a comprehensive evaluation by one of our reputable physical therapists lasting about an hour. Your therapist will review your past medical history, perform diagnostic tests, and ask about your current issues/discomforts.

Following your evaluation, your therapist will thoroughly explain your treatment plan and expectations.

Please arrive 15 minutes before your scheduled appointment in order to fill out any necessary paperwork.

We recommend comfortable clothing such as t-shirts, sweatpants or shorts, and sneakers.

Please bring the following items to your first visit:

  • Referral slip from your medical doctor
  • Your medical insurance card
  • A photo ID
  • If you are getting therapy as a result of a worker’s compensation claim or automobile accident, you will also need to bring your claim information, including the claim number.
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Frequently Asked Questions

When should I arrive for my first appointment?

Please arrive 15 minutes before your scheduled appointment in order to fill out any necessary paperwork. For all other appointments, you can arrive at your scheduled time.

Do I need a physician referral to receive physical therapy?

We operate in a direct-access state where, if your insurance plan authorizes self-referral to physical therapy, a physician referral is not necessary for you to be seen by a licensed therapist. Please check with your insurance though as many health insurance plans require a physicians referral for therapy to be covered. We also offer treatments, services, and/or products that do NOT require a referral and are available on a self-pay basis.

Does your facility accept my insurance?

We participate in the majority of health insurance plans including Medicare and Worker's Compensation. Please contact us prior to your first visit to see if we participate with your specific health plan.

Does your facility submit claims to my insurance company?

As a service to our patients, we will gladly file claims with your insurance company on your behalf. In order to appropriately submit these claims, we will need to obtain a copy of your insurance identification card to ensure that we have the necessary information.

Your first visit:

Your therapist will conduct an evaluation of your condition lasting between 60-90 minutes. The evaluation is necessary to create a program designed specifically to address your needs for a maximum recovery.

What do I bring on my first visit?
  • Referral slip from your medical doctor
  • Your medical Insurance Card
  • Your ID
  • If you are getting therapy as a result of a worker's compensation claim or an automobile accident, you will also need to bring your claim information, including claim number.

Please arrive 15 minutes early on your first visit to fill out any necessary paperwork.

What do I wear?

We recommend comfortable clothing such as sweatpants or shorts, a T-shirt or tank-top and sneakers.

How long is each visit?

Each visit will last 60 to 90 minutes on average. Times vary due to the treatment and exercises being performed.

How often do I go to treatment?

The regularity of your visits will be determined after your initial evaluation, but most patients have 3 visits each week scheduled.

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In Network Insurance Providers

Our clinic accepts most insurance plans, including Medicare. However, please call in advance of your first visit so that we may verify our participation with your particular health plan and your specific insurance benefits. Below is a partial list of insurance plans we accept:

  • Aetna HMO/PPO
  • Aetna Medicare
  • Align Networks
  • Amerigroup
  • Beech Street
  • Bravo Health
  • CareFirst / BCBS
  • CareIQ / Corvel
  • Cigna
  • Coastal Comp
  • Comp Managment Inc / Occunet
  • Corvel WC
  • Coventry National aka First Health
  • Coventry of Delaware
  • Devon Health Services PPO
  • GEHA / PPOUSA
  • Health Choice Medicaid
  • InforMed LLC
  • IWIF (WC)
  • Johns Hopkins EHP
  • MAMSI / MDIPA / Alliance PPO
  • Maryland Medical Assistance
  • Maryland Physicians Care
  • Medicare
  • Medicare
  • Medrisk (WC)
  • Multiplan
  • OneNet PPO
  • Optimum Choice
  • PHCS / PHCS Savility
  • Prime Health Services
  • Priority Partners (JHHC)
  • Railroad Medicare
  • Sedwick CMS / Occunet
  • Three Rivers Provider Network
  • Tricare Standard
  • Unicare / NCPPO / HealthLink
  • United Healthcare
  • United Healthcare Community Plan (MA)
  • US Department of Labor
  • US Family Health (JHHC)
  • USA Managed Care Organization
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